Pre-Election Polls: Singapore Media Asks the Questions

Today (Source: Yawning Bread)

… but does it interpret the answers?

Recently, government-owned tabloid Today published the results of a survey of Singapore “heartland voters” and their reactions to a set of yes/no questions about key issues the country is facing as it prepares to go to the ballot box in May. Today opens its analysis with the following:

As the drumbeats of the General Election get louder by the day, a survey of 618 voters commissioned by Today has found that the rising cost of living here is more likely to influence how the voters cast their ballot than supposedly hot-button issues such as the influx of foreigners or housing. – Today

View the full article and write-up of the results from the Today poll. Continue reading

ClickZ Asia: Innovation Among Indonesian Online Publishers

Jalan Malioboro Yogyakarta (Image via Wikipedia)

This is the start of a short piece I wrote on impressions of the start-up scene in Indonesia.

Peacock Coffee is a nice little 24-hour coffee shop on Yogyakarta’s Jalan Affandi near the universities. There are about a dozen universities in town. As someone used to toiling in Silicon Valley’s digital salt mines (aka coffee shops), the thing that strikes you about Peacock is not the quality of the coffee (very good), but the number of laptops, the speed of the Internet, and the buzz. That’s the only way to describe it. Buzz.

More on ClickZ Asia’s Publishing Channel.

Entrepreneurial Journalism

Today I am in Kota Kinabalu observing one of the Level 1 Citizen Journalism training sessions.

During the first break we discussed what entrepreneurial journalism meant. Clearly there is a need for basic news writing skills which is included in the CJ training. But other fundamentals that are missing include basic blogging and social media skills as well as online business skills – how can a citizen journalist gain some monetary compensation for their contributions.

The conversation raises some interesting questions about overall media literacy in the context of the emerging news environment.

Blogging live now but more to come.

Community News Sites and Engaged Community

MalaysiaKini is currently working on a community news site, KomunitiKini, to provide news and information on communities across Malaysia.  The local news situation in Malaysia is a microcosm of the national news situation, but only with fewer dedicated traditional news outlets.  All of the local mainstream media is associated with a constituent party of the ruling coalition.  Local or regional newspapers are relatively limited and coverage tends to focus on crime with limited reporting on community issues. Independent voices or community activism is restricted to online. Continue reading

Structure and Content

As part of developing sustainable business models for online media, I have tried to catch-up with what Reg Chua is thinking about the structure of journalism at his blog “(Re)Structuring Journalism”.  I have followed Reg on this topic for about a year.  But I continue to struggle with what are we structuring and what problem are we solving.  I think Reg would argue that through structure we create enduring context, which leads to engagement, which should lead to value.  But there are a lot of turns in that argument and to put some of this into practice, I have tried to break it down a bit further. Continue reading

Journalist as Entrepreneur

Recently, the MalaysiaKini citizen journalist program kicked into expansion mode with a three-day “train the trainers” workshop in Kuala Lumpur.  As part of the workshop, we held a two-hour introduction to “The Journalist as Entrepreneur”, a primer for building a personal revenue stream from the output of the citizen journalist.

Several examples of successful citizen journalist bloggers exist.  Focused commentators on some topic that have grown their blogs into complete media operations.  Talking Points Memo, Paid ContentTechCrunch all grew from the focus of their founders and a little blogging software.  If you want a reminder for where these sites started spend a little time on the WayBack Machine.

[More on my Knight Fellow Blog at knight.icfj.org]

Overview of the Marketing and Product Development Process

This morning I conducted my first training with 11 members of the business team here.  We spent three hours discussing the general outlines of marketing and product development.  There was genuine interest and some very helpful comments.  Especially around expanding the presentation to be closer to 4 hours on the details and then to break the training with more team exercises on both marketing and product development.  So,
moving on to develop some team exercises for the presentation.  Any ideas?

There was also need for more on product management and the pipeline management process, as well as the need for something on strategy and technology management.  So, in addition to marketing and the product development overview, we may also add training on these aspects of marketing, product development and product management.

We will building this training out into more modules with more exercises in the next few months as well as applying the process to specific case studies of products in development here in KL.

Feedback and comments are welcome and encouraged.

Comments can be found at the Knight Fellow Blog or on Slideshare.net

Presentation on Slideshare

Southeast Asian Media Legal Defense Network Launches in Kuala Lumpur

Media controls are a complicated business.  We are all aware of the overt control exerted over the media in markets where the media is owned or “affiliated” with the government or where access to the Internet is filtered through a firewall.  But, in markets across Asia less overt but equally effective techniques are used to keep the media under control or out of the picture. These techniques often take the form of legal or administrative barriers to operations.

Just in the last month, one book has been banned from publication, a book of editorial cartoons, and several print publications have had their publishing license challenged. In a media environment where media business models are already fragile, independent media operators can be crushed by the high costs of defending themselves against these media challenges.

[more] redirect to Knight Fellow Blog

OpenWebAsia – Business Models in Southeast Asia

Looking for more background on developing sustainable business models for the independent online media in the region, I attended the OpenWebAsia conference that was held in Kuala Lumpur this past week.  This is a semi-regular event last held in Seoul in 2008.  This year’s event was sponsored by the Multimedia Development Corporation
MDeC a branch of the Malaysian government responsible for the promotion of a multimedia industry in Malaysia.  The conference was attended by a mix of entrepreneurs, venture capital and finance types as well as business executives from major international and regional online and mobile leaders like Yahoo!, Google, Amazon, Jobstreet, …

My first time at this conference, but attendees who attended in the past remarked that attendance and the overall mood was definitely up from past years. The regular drumbeat of positive online news definitely contributed to the mood.  In the past six months, major online media deals announced include:

In this list of deals and ventures you begin to see some of the key themes of the conference:

  • ecommerce/Online Payments
  • VentureFunding and Localization
  • Social Media

    In addition, there was one notable omission, advertising which was almost completely absent from the two-day’s discussion. See last week’s post about the value and size of the regional online advertising market.

    The conversation around ecommerce generally broke into two related tracks – the online sales of physical goods and payments for consuming online content (mostly games).
    Many Malaysian, Singaporean and Indonesian entrepreneurs are looking to ecommerce (online sales) to create profitable online businesses where advertising has been unable to drive sufficient revenue.  Currently, in the Malaysian market there are a handful of major
    players in the ecommerce, storefront space – most notably eBay Malaysia, and Mudah.com.my (a joint venture between Singapore Press Holdings – SPH – and Norwegian media giant Schibsted ASA).  But as a whole the space is still small and underdeveloped.  On the conference room floor one of the most frequently mentioned obstacles to growth was online payments.  Online payments has traditionally required a credit card, but at this stage of development most Malaysians felt uncomfortable revealing this information online.  A few of the Indonesian attendees voiced similar sentiments.  If North America and Europe are any indication, this obstacle will fall as soon as there is something online that people want badly enough to push them over this barrier.    A second obstacle and a more surprising one was fulfillment.  Many of the ecommerce entrepreneurs said that unreliable local courier services and very high-priced
    international services made the cost of local Shipping & Handling (S&H) prohibitive.

    The second area and one that should present some interesting opportunities for content producers is micropayments for online or mobile content.  The infrastructure for this has been developed in Malaysia to allow consumers to pay for online gaming.  It generally involves something like a “top up” process where consumers register for an account.  They may actually get a card to help them remember the account details and in some cases to create opportunities for offline micropayments as well.  They then use the card as a debit card when they want to purchase something online.  The account is then debited and access to the product is granted.  Since the product access is immediate and payments are small, the assumption is that the amount of bad debt from unfulfilled product is kept to a minimum.

    New venture funding/venture creation also received a lot of attention in the panels as well as on the conference room floor.   Independent VC funding appeared to face several regional obstacles including the lack of sufficient scale to drive exit valuations either from IPO or acquisition.  The creation of joint ventures between established global players and local Internet companies to localize platforms clearly has some traction with Facebook, eBay’s Paypal and Rakuten announcing deals in the last year.   But as a whole the ability for any local start-up to gain enough scale to drive valuations made the investment or joint ventures a challenge.  There is clearly an opportunity to create some type of localization service for regional internet start-ups to help drive scale across the region. As one representative from Yahoo! commented that is nothing else any start-up site should have an English execution to make it at least accessible by some consumers around the region.

    Finally, in the area of social media, one of the most impressive series of presentations during the conference was from the emerging open data movement in Malaysia.  Referencing the efforts of Tim Berners Lee to develop a web of open and transparent data, the organizers of the effort highlighted trial efforts like MalaysiaCrime.com
    and Data.org.my as the beginnings of databases that would be developed from community contributions in lieu of access to government databases that are currently restricted.

    Malaysia Crime - Citizen Sourced Data

    It would be hard not to come away impressed with the sophistication in the room as well as an appreciation of the challenges that exist to build sufficient scale to drive business models in the region.

    For a look at the twitter sidebar conversation during the two-day conference, you can find follow the back and forth at #owasea.

    More to come.

    Southeast Asia and Malaysia Media Basics

    When you work with a media company, especially when you are outside of your home market, you have to start with some very basic grounding in the market. What works today? What doesn’t? What are your hypotheses for why the market has reached this particular point in its evolution? Without doing this you run the risk of assuming everything works the way it does in Silicon Valley. Every market has its own unique fundamentals. Without at least developing a bit of a primer on these fundamentals, a consultant runs the risk of developing plans, strategies and training that is politely acknowledged and then equally politely ignored.

    So, here is a short primer using publicly available sources to describe the infrastructure and advertising support for media, especially online media, in Southeast Asia. My first step in understanding where there are business model opportunities for MalaysiaKini. [More]